We operate just like other companies who are based on the internet. What this means is that we gather certain information when people come to our website. This information cannot be used to identify anybody. We simply record how much time is spent on our website, when folks visit our website, and the browsers and devices our customers might be using.
The reason we collect this information is so that we can tailor our website to make sure that each visitor has the best experience that we can provide to them. In order to do this, we need to make sure that our website is optimized to work with various browsers and devices. We guarantee that we do not share this information with anybody else – it would be meaningless to anyone other than us!
In order to honor any order request placed with PoweredEssay.com, it is necessary for us to collect some personal data. We cannot fill an order unless we know the following: Your email or cell phone number and your first and last name. The sole reason we gather and retain this information is to be able to maintain contact with you throughout the order and writing process. This includes our writer's need to contact you while s/he is working on your paper. Also, when we are finished with your paper, we will use this contact information to let you know that you can download the final product.
We do everything that we can to protect your private information. We know that we would lose your business if we failed to do so. We want you to know that we will never share your personal information with anybody else. In fact, we don't even share your information with members of our staff. You are known by a unique customer number, or simply by your first name. Finally, all of your account information is password protected!
We use your email address for two purposes. The first is to communicate status changes regarding your order to you. The second is to let you know about policy changes, discount programs, or any special pricing programs. If you wish, we will gladly allow you to opt out of the emails that fall into the latter category. Whatever you decide, you don't have to worry about us sharing your email address with anybody else.
Think about how you make any other purchase on the internet. Chances are you use an eCheck, your debit card, PayPal, or maybe even Bitcoin. We are no different. When you place an order, just be ready with your standard form of payment. We use the same SSL technology that any major Internet retailer uses, so your card and/or banking information is safe and encrypted.
If any customer believes that s/he has been treated unfairly under this policy, we hope that they will let us know. Once we are informed, we will investigate and resolve any issues. At this point, we have not had any complaints on the issue of privacy, but if we do we have private investigators ready to step in. We truly believe our website is hacker-proof.
Finally, we know that communication is key. Let us know if you need more help in understanding the policy. We want to make sure that you know that your security is our top priority.
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